Sooner or later you’ll get an email telling you you’ve won the lottery, ordered something you don’t remember ordering, missed a delivery, are due a tax refund, or that you need to “verify your account”. How do you know if you can trust these emails or not?
The first thing to know is that you can’t trust who the email says it’s from. Here’s a message from my spam folder:
It says it’s from someone called “Track My PPI”, whose email address is email@example.com. Maybe it is, maybe it isn’t, but I can’t tell from the email address that is shown. This is no more reliable than the address written at the top of a paper letter – it’s created by the sender. If they are dishonest, it may well be a lie. Just because it’s “the computer” doesn’t make it true.Continue reading How do I know if an email is genuine?→
Sooner or later everyone gets an email saying you have to “verify your account” and warning of the dire consequences if you don’t. These are always a scam. No-one genuine will ever ask you to verify (or “re-verify”) your account. Sometimes you might have to verify your email address (by click on a link in the email) but you’d never have to verify your account. Here’s a screenshot (left) of a typical “verification” page. It says it’s from Apple, but it’s not.
I get asked this a lot. Microsoft changed how Word initially works a version or two ago, and here I explain (with screenshots from Word 2016) what’s going on.
One feature of Word that new users tend to ignore is its “styles” function. Initially, Word uses the “Normal” style, but lots of other styles are available, for example the “No Spacing” style. To choose a style, just click it on the “Home” tab:
A web browser is the program you use on a PC, Mac, or smartphone to look at web pages. Web pages can be simple pages (like this one) or can be a way of searching the Web (like the search pages of Google or Bing) or one way of checking your e-mail such as Gmail (although there are other ways).
Google use a rather clever single sign-on system for all their products like Gmail and Google Calendar (the free ones and the paid-for G Suite ones). If you only have one account (e-mail address) it’s simple enough, but with multiple accounts it can be a bit confusing until you get the hang of it. Here’s a quick guide.
An Elevated Command Box is a useful way to run certain specialised commands. Here’s how you do it:
The Start Button is the little flag icon in the bottom-left corner of the main screen in Windows 10.
Right-click the Start Button to get a menu of useful commands. From here you can click on Command Prompt (Admin) to get an elevated command prompt – you’ll be asked for permission first (just click Yes). It will open in a black window. When you’ve finished with the command box, you can type exit or just close the black window by clicking the normal “red X”.
The Windows 10 Search Box is a very useful tool, and under-used by many people. You can use it to search for almost anything on your PC (and maybe on the Web) – files, photos, documents, settings, and so on.
It’s at the bottom of your main PC screen (the desktop), just to the right of the little Windows flag (the Start button). It may contain the words “Search Windows”, “Search Windows and the Web”, or “Ask me anything”, depending on your PC’s settings.
It may also just be an icon, like this:
To use it, just type the start of a word or phrase into it. As you type, it will show you matching things that it finds.
Let’s say we want to find Windows’s “Command Box”. So I type com and up it pops:
I could either click it to run a command box, or right-click and choose Run as administrator to run an Elevated Command Box (that is, a command box with extra privileges).